Terms of Use
Last Updated: August 6, 2026
At The Rayal, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website:
- Full Name
- Email Address
- Phone Number
- Company Name (if applicable)
- Property enquiry details
- IP address
- Browser and device information
- Cookies and usage data
- Any information voluntarily submitted through contact or enquiry forms
2. How We Use Your Information
Your information may be used to:
- Respond to your enquiries and requests.
- Provide information about properties and services.
- Schedule property visits and consultations.
- Improve our website and customer experience.
- Send updates, newsletters, or promotional communications (where permitted).
- Maintain website security and prevent fraudulent activity.
- Comply with applicable legal and regulatory requirements.
Our website uses cookies and similar technologies to improve website performance, remember user preferences, analyze visitor behavior, and enhance your browsing experience. You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled. Cookies are commonly used to support website functionality and analytics.
We do not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers who assist in operating our website or business.
- When required by law or a lawful government request.
- To protect our legal rights, users, or website security.
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Our website may use third-party services such as:
- Google Analytics
- Google Maps
- Cloudflare Turnstile or Google reCAPTCHA
- YouTube
- Social Media Platforms
These services may collect information according to their own privacy policies.
Our website may contain links to third-party websites. The Rayal is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
9. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Object to certain processing activities.
To exercise these rights, please contact us using the details available on our website.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page along with the updated "Last Updated" date. Continued use of the website after changes are published constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact The Rayal using the contact details provided on our website.
